The first question clients ask is…
“Why call yourselves Bamboo Nine?” so, let’s clear this up! Bamboo is an organic, natural plant. It is strong, flexible and trusted for many things. We didn’t want to pretend to be something we are not. We want to be organic in our own growth, and be a brand people can rely on. The ‘nine’ came from the fact we initially offered 9 services. A more tenuous link, but one we are claiming, is our initials are therefore ‘BN’… as is our postcode.
We are different, but, you’ve heard this all before?
Winning the trust of a new client is difficult enough, so the least an agency can do is fight tooth and nail to keep their business.
This is what spurred us on. Not just to talk a good game but to deliver one.
We set up Bamboo Nine because we believe we can be better as people first, and an agency second. We could be more transparent, we could be more collaborative, we could be more engaged… so, we decided to do so.
Our people, our clients, our hard work and our passion.
Our success can be attributed to four things – our people, our clients, our hard work and our passion. Once a business becomes a client of ours, we do everything in our power to make sure their campaigns are a success. This means not only do we need experienced and skilled people; these people need to be committed and engaged to be the best they can be.
Client relationships are at the forefront of what we do and going the extra mile is second nature to us. We keep our word. We operate on a 30-day rolling contract basis. Our clients stay with us because we meet their needs, on a financial and human level. We don’t want to tie anyone down to a contract if we are not delivering on your ROI, or on our service.
This is who we are.
Every one of our clients owns their account and therefore, all their own data. They also pay the publisher (Google, Bing, Facebook etc) direct, meaning that unlike most agencies, we don’t take a margin on the spend. We are not a “middle man”. If you pay the publisher direct, you can rest assured that every penny you invest is going towards your advertising and not our pockets.
Lastly, our bespoke reporting continues to justify our management fee. We break down every hour spent working on your behalf, so you know where your fees have been invested. We don’t just report on what has happened, we take the time to explain “why”. This shows accountability.
If you’ve got this far down our ‘about us’ page, then maybe all you need to do now is give us a call?