Our story is unique. We set up Bamboo Nine after growing frustrated with working for agencies who rely on smoke, mirrors and jargon to win and retain new business.
Their lack of passion or concern for the clients’ best interests never sat right with us.
“Why call yourselves Bamboo Nine?” so, let’s clear this up! Bamboo is an organic, natural plant. It is strong, flexible and trusted for many things. We didn’t want to pretend to be something we are not. We want to be organic in our own growth, and be a brand people can rely on. The ‘nine’ came from the fact we initially offered 9 services. A more tenuous link, but one we are claiming, is our initials are therefore ‘BN’… as is our postcode.
Winning the trust of a new client is difficult enough, so the least an agency can do is fight tooth and nail to keep their business.
This is what spurred us on. Not just to talk a good game but to deliver one.
We set up Bamboo Nine because we believe we can be better as people first, and an agency second. We could be more transparent, we could be more ethical, we could be more engaged… so, we decided to do so.
Our success can be attributed to four things – our people, our clients, our hard work and our passion. Once a business becomes a client of ours, we do everything in our power to make sure their campaigns are a success. This means not only do we need experienced and skilled people; these people need to be committed and engaged to be the best they can be.
Client relationships are at the forefront of what we do and going the extra mile is second nature to us. We keep our word. We operate on a no-contract basis. Our clients stay with us because we meet their needs, on a financial and human level. We don’t want to tie anyone down to a contract if we are not delivering on your ROI, or on our service.
Every one of our clients owns their account and therefore, all their own data. They also pay the publisher (Google, Bing, Facebook etc) direct, meaning that unlike most agencies, we don’t take a margin on the spend. We are not a “middle man”. If you pay the publisher direct, you can rest assured that every penny you invest is going towards your advertising and not our pockets.
Lastly, our bespoke reporting continues to justify our management fee. We break down every hour spent working on your behalf, so you know where your fees have been invested. We don’t just report on what has happened, we take the time to explain “why”. This shows accountability.
If you’ve got this far down our ‘about us’ page, then maybe all you need to do now is give us a call?
I wouldn’t hesitate to recommend Bamboo Nine; they did exactly what we asked them to do and more in a very short space of time and it was a pleasure working with Zak Pashen, Chris Rivera and their Head of Technical, Chris Johnson.
Ian Parrish, Bourne Leisure
I have been extremely pleased with the quality of lead generation that our PPC campaign has given us. We are consistently visible on the first page of google for all of our targeted search terms and the fact that over half of our business comes from google shows how well it works. I wouldn’t hesitate to recommend Bamboo Nine to any escape room looking to increase online visibility and sales because they definitely know what they’re doing!
Phil Harris, Pier Pressure
We have worked with Bamboo Nine for over 4 years and they are always on the end of the phone and happy to answer questions we have, not just PPC questions! Their customer service is honestly amazing and we see Chris as a part of our business. Our campaigns are run ever so well and long may our relationship continue.
Charlotte Thompson, Thames RIB Experience
Bamboo Nine, we love our new site! You took our brief and blew us away. The feedback from our clients about our website has been extremely positive and we have already won contracts on the strength of it. We can’t thank you enough!
Francesca Coleman-Carr, Sash Windows London Ltd
I trust Bamboo Nine because they always go the extra mile for us. Their service and more importantly, their results; is why we are loyal to them. We expect a lot, and they deliver.
Daniel Humphreys, Sure Removals
I never have to worry about my campaign. Every day I get leads, which is what I want. I know they are working behind the scenes daily to improve the campaign even more so and I appreciate the fact I can get on and run my business while they do their thing.
Dom Fagan, Concrete Flooring Solutions
Since I’ve worked with Bamboo Nine, our Goggle Shopping campaign and PPC campaign has improved drastically and we now get the leads in to the business that we want and need, rather than just clicks to our website. The guys are always on the ball and always contactable and due to the success of my PPC campaign, I have introduced Bamboo Nine to other companies with my full recommendation.
Ali Sik, Stone and Wood Shop
They do what they say they’ll do, and they do it well. I have complete faith and trust in Chris and his team.
Alan Read, Ames Group